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  1. XLNTrade Support
  2. Account Info

Account Info

Login

  • How do I log in to my trading account?
  • I forgot my username, how can I retrieve it?
  • I have registered but can't log in to my account - what should I do?

Account Indicators/Terms

  • What is leverage?
  • What is a position ID and where can I find it?
  • What is Spread?
  • What is a Pip?
  • What is a CFD?
  • What is Balance?
See all 16 articles

Account Details

  • How do I open a position?
  • How do I close a position?
  • What products can I trade on the platform?
  • During what hours can I trade?
  • How do I access the XLNTrade platform?
  • What type of accounts do you offer?
See all 15 articles

Account Status

  • Can someone else trade for me?
  • How do I close my trading account?
  • Can my account go into negative?
  • Why was my account liquidated?

Orders

  • Can I open/close a trade over the phone?
  • What is an expiry date of an instrument?
  • What is an Order?
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